Terms and Conditions

Effective Date: [21/08/2025]
Website: www.shiwora.com
Brand: Shiwora

By accessing and using our website, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use this site.

1. Use of the Website

You agree to use our site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site. You may not use the website in any way that could harm, disable, or impair its functionality.

2. Products and Orders

Product Availability: All products are subject to availability and may be withdrawn at any time.
Pricing: Prices are listed in INR and are subject to change without notice.
Order Acceptance: Shiwora reserves the right to refuse or cancel any order for any reason, including pricing errors or stock issues.

3. Payment

We accept secure payment through major providers (e.g., Razorpay, PayPal, credit/debit cards). All payment details are handled through encrypted channels for your safety.

4. Shipping & Delivery

We process and ship orders within 10 business days.
Delivery times may vary depending on location and shipping carrier.
We are not responsible for delays caused by external events (e.g., courier issues, weather, customs).

5. Returns & Exchanges

We offer returns/exchanges within 10 Days of delivery, provided:

Items are unused and in original packaging and not damage
Return is initiated within the stated period

Note: Some items like personalized jewelry or sale items may be non-returnable. Full return policy available [here – link to Returns page].

6. Intellectual Property

All content on this site (including logos, designs, images, text, and graphics) is the property of Shiwora and may not be copied, reproduced, or distributed without written permission.

7. Account and Security

If you create an account on our website:

You are responsible for maintaining the confidentiality of your login information.
Shiwora is not liable for unauthorized access to your account.

8. Third-Party Links

Our site may contain links to external sites. We are not responsible for the content or practices of these websites.

9. Limitation of Liability

To the fullest extent permitted by law, Shiwora is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Sealdah , Kolkata , West Bengal.