Privacy Policy – Shiwora

Effective Date: [21 /08/2025]

At Shiwora, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website [www.shiwora.com].

1. Information We Collect

When you visit or shop on our site, we may collect the following information:

Personal Information: Name, email address, shipping/billing address, phone number, and payment details.
Order Information: Items purchased, purchase date, and transaction history.
Technical Information: IP address, browser type, device type, and browsing behavior (via cookies).

2. How We Use Your Information

We use the data we collect to:

Process and fulfill your orders
Communicate with you (e.g., order confirmations, shipping updates, promotions)
Improve our website, products, and customer service
Prevent fraudulent transactions and ensure website security

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties, including:

Payment processors (e.g., Razorpay, PayPal)
Shipping partners (e.g., Delhivery, Shiprocket)
Analytics providers (e.g., Google Analytics)

All third parties are required to handle your data securely and for limited purposes only.

4. Cookies and Tracking

We use cookies to:

Recognize returning visitors
Track website usage to improve your experience
Show personalized ads through platforms like Facebook or Google

You can adjust your browser settings to decline cookies if preferred.

5. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time

To exercise your rights, contact us at swetakv33@gmail.com

6. Data Security

We implement standard security measures (like SSL encryption) to protect your personal data. However, no method is 100% secure, so we cannot guarantee absolute security.